Privacy Policy
We follow the principle of minimal data collection. Below you’ll find what we process, why we do it, and how you can manage your data.
1. What data we collect
Minimal — by default, our apps work locally and do not require an account.
- Support data: anything you voluntarily send to support@ddrvld.ru (email text, return address, attached files).
- Diagnostics/crash reports (in case of a crash): device model, OS version, app version, crash time, and a short error log. No personal identification.
- App settings and progress: stored locally on your device and never sent to us.
We do not request access to contacts, camera, microphone, or location without explicit feature need and your consent.
2. Why we collect it
- User support — to answer questions and help solve issues.
- Quality and stability — to analyze crash causes and fix bugs.
- Legal basis: contract performance (providing app features), legitimate interest (security and improvement), consent (if given for specific features).
3. Where and how long we store it
- Support emails: up to 12 months, then deleted or anonymized.
- Crash logs: up to 90 days in aggregated form.
- Local app data: stored only on your device until you delete the app or its data.
Our servers and email services may be located outside your country. We apply standard security measures: encryption in transit (HTTPS), access restrictions, and audits.
5. Your rights
You may request:
- access to your data and a copy of it;
- correction of inaccuracies;
- deletion of data where permitted by law;
- restriction or objection to processing;
- data portability (if applicable).
Send your requests to support@ddrvld.ru. We will respond within a reasonable time.
7. Children
Our products are not intended for children under 13 (or other age as defined by local law). We do not knowingly collect their data. If you believe a child has provided us with data, please contact us for deletion.
8. Policy changes
We may update this document periodically. The current version is always available on this page. In case of significant changes, we will indicate the update date above.
9. Contact
DDRVLD Lab.
Email: support@ddrvld.ru